PRIVACY POLICY
Prosillas is especially aware of the protection of personal data of the Users of the website services. Through this Privacy Policy (or Data Protection Policy) Prosillas informs the Users of the websites: https://www.prosillas.eu/, of the uses to which personal data is submitted. that are collected on the website, so that they can decide, freely and voluntarily, if they wish to provide the requested information.
Prosillas reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, industry practices or interests of the entity. Any modification to it will be announced in advance, so that the User has perfect knowledge of its content.
1. Who is responsible for the processing of your personal data?
Prosillas is the one who holds the status of Data Controller, being advised and supervised for adequate protection by our Data Protection Delegate, with whom you can contact by sending an e-mail to: info@prosillas.eu
2. For what purpose do we collect your personal data?
The main purpose for which we collect your personal data is to facilitate and improve the service we offer you through this website.
Likewise, we collect your data in order to manage and respond to requests for information, doubts, complaints, as well as to know the opinion of users, regarding the products offered by Prosillas. Carry out client management at an administrative, accounting and fiscal level, carry out market studies to measure the quality of our products and services, as well as send information of interest about new promotions or products.
Prosillas wants to take maximum care of its users, so if you create an account, the entity may contact you to help you in the purchase process, in case of detecting any irregularity (eg: abandoned cart). In this sense, you can offer any special purchase conditions.
Provide a personalized service for the User, adapting said services to their personal, geographical profile, as well as their preferences and tastes.
Define typologies, segmentations and user profiles, as well as provide, manage, administer, expand and improve services and/or products, by analyzing the use of products of interest by Users.
Show editorial or commercial information specifically designed for the profile inferred based on the interest in the products by the User. This profile may also be inferred based on the geographical location of the device or terminal from which you view the products; however, prior and specific authorization will always be requested in order to process said information.
Design new services that may be of interest to you.
3. What is the legal basis that legitimizes the processing of your personal data? In other words, what condition bases or enables us to process your personal data?
The legal basis that legitimizes us for the treatment of your data may be diverse: in some cases it may be the consent of the interested persons, in others the fulfillment of a legal obligation on our part, the fulfillment of a contract and/or commercial relationship. , or due to the legitimate interest of the data controller.
When the treatment is based on your consent, it will be understood to be granted unequivocally, considering said contribution a clear affirmative act on your part, which expresses said consent.
4. How long do we keep your personal data?
The data will be kept for the time necessary to fulfill the purpose for which it was collected and according to the legal basis for data processing in accordance with legal obligations, as well as to determine the possible responsibilities that may arise from said purpose and of data processing.
5. Who can be assignees or recipients of your personal data?
In the event that you have given us your consent, your personal data may be transferred to Prosillas companies. In other cases, it will be necessary to communicate your personal data to third parties in order to provide the requested service, such as transport and delivery companies. In the same way, the data may be transferred or communicated, where appropriate, to banking entities to make collections or payments, as well as at the request of Public Administrations, Courts or Tribunals. The data may be transferred to the other merchants of the Group whose activities are related to the purchased product.
6. International transfers
The personal data that we collect reside in Spain.
7. What are your data protection rights and how can you exercise them?
To exercise the rights of Access, Rectification, Deletion, Limitation or Opposition, you may make a request by submitting a letter to Av. Marie Curie, 25, 08400 Granollers, Barcelona, Spain. or by sending your request to our Data Protection Officer info@prosillas.eu
In the letter you must specify which of these rights you request to be satisfied and you must show or, in the case of postal delivery, accompany the photocopy of the NIF or equivalent identification document. In the event that you act through a representative, legal or voluntary, you must also provide a document that proves the representation and identification document of the same. .
Likewise, if you no longer wish to receive e-mails from Prosillas, you only have to send a message to info@prosillas.eu, indicating your e-mail address and that you wish to unsubscribe from the newsletter.
In any case, you may file claims with the Spanish Data Protection Agency (https://www.aepd.es/).
8. Security measures in the processing of your data
Finally, it is reported that Prosillas will adopt the legally required technical and organizational measures in his computer system, in order to guarantee the security and confidentiality of the stored data, thus avoiding its alteration, loss, treatment or unauthorized access; taking into account the state of the art, the costs of application, and the nature, scope, context and purposes of the treatment, as well as risks of variable probability and severity associated with each of the treatments.
If you have any questions about this Privacy Policy, please contact us by sending an email to info@prosillas.eu